1. Introduction
BhuDhan (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our marketplace and seller platform.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our platform, including:
Personal Information
- Name, email address, phone number, and mailing address
- Business information (for sellers), including business name, GST number, and PAN details
- Payment information, including bank account details and UPI IDs
- Profile pictures and other images you upload
- Communication preferences
Usage Information
- IP address, browser type, operating system
- Pages visited and features used
- Time spent on the platform
- Referring websites or sources
- Device information
Transaction Information
- Products purchased or sold
- Transaction amounts
- Payment methods
- Shipping details
- Order history
3. How We Collect Information
We collect information through:
- Direct interactions when you register, list products, or make purchases
- Automated technologies such as cookies and similar tracking technologies
- Third-party sources, including payment processors and shipping partners
- Customer feedback and reviews
- Public sources for business verification
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Verify seller identities and business credentials
- Communicate with you about products, services, and promotions
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues, fraud, or illegal activities
- Personalize your experience and deliver content relevant to your interests
- Comply with legal obligations
5. Disclosure of Your Information
We may disclose your personal information to:
- Buyers and sellers to facilitate transactions (limited to necessary information)
- Service providers who perform services on our behalf (payment processors, shipping companies, etc.)
- Business partners with whom we jointly offer products or services
- Legal authorities when required by law or to protect our rights
- Potential buyers in the event of a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication procedures
- Staff training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and update your personal information through your account settings
- Request deletion of your personal information (subject to legal retention requirements)
- Opt-out of marketing communications
- Set browser cookies preferences
- Request a copy of your personal data
To exercise these rights, please contact us using the information provided in the Contact Us section.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:
- The amount, nature, and sensitivity of the information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information
- Legal, regulatory, accounting, or reporting requirements
9. Children Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to countries outside of your country of residence, including India.
11. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: officialbhuppiiydv@gmail.com
Phone: +91 7206110977
Address: Rewari, Haryana, 123101